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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Wednesday, May 15 • 9:30am - 10:00am
Consulting 101

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Are you thinking about exploring consulting as a part or full time gig? Bring your questions and let’s chat about all things support consulting.

This is a Conversation Corner session: a casual space where people can connect with each other and share advice and thoughts around a topic hosted by Help Scout.
Moderators
avatar for Alison Groves

Alison Groves

Help Scout

Speakers
avatar for Matt Dale

Matt Dale

CX Consultant, Moxie CX
I'm a fractional CX consultant runs Moxie CX. I help companies scale their CX operations by:building strong teams, designing thoughtful processesimplementing the right toolsI'd love to talk to you about consulting, support leadership, or pretty much anything else!
avatar for Jenny Dempsey

Jenny Dempsey

Consultant, Jenny Dempsey Solutions
I'm a furniture flipping, dog-loving, hot yoga enthusiast who's all about community and customer service. Throughout my career, I've worn many hats, proudly serving my teams and customers. Here are some highlights:▪️ I enjoyed working with a small, remote team in building and... Read More →

Wednesday May 15, 2024 9:30am - 10:00am PDT
Room 211 UNLV Student Union - 4505 South Maryland Parkway
  Conversation Corner, All Levels

Attendees (16)