Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!
Tip: Talks run 20 minutes and happen every half hour!
Which KPIs and success metrics are most effective? How to select and use metrics as a north star for improving the customer experience.
This is a Conversation Corner session: a casual space where people can connect with each other and share advice and thoughts around a topic hosted by Help Scout.