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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 11:00am - 11:30am
Understanding your Queue Data and Channeling Those Trends for Good

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Feedback loops are an effective method for sharing the customer’s experience and advocating for change. We’ll talk about why they are important, how it starts with understanding your queue data, and how to make them super effective so that driving positive impact across the business is a breeze.

This is a Conversation Corner session: a casual space where people can connect with each other and share advice and thoughts around a topic hosted by Help Scout.
Moderators
avatar for Alison Groves

Alison Groves

Help Scout

Speakers
avatar for Elyse Mankin

Elyse Mankin

Director of Product Support, Help Scout

Tuesday May 14, 2024 11:00am - 11:30am PDT
Room 211 UNLV Student Union - 4505 South Maryland Parkway
  Conversation Corner, All Levels

Attendees (24)