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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Wednesday, May 15 • 10:30am - 10:50am
From Chasing to Embracing: Rethinking Support Metrics

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Learn to embrace metrics as a compass, not a destination, to genuinely enhance customer experiences and drive meaningful service improvements.
Speakers
avatar for Joseph Huisman

Joseph Huisman

Director, Customer Success

Wednesday May 15, 2024 10:30am - 10:50am PDT
Room 207 UNLV Student Union - 4505 South Maryland Parkway
  Support Operations, Intermediate (3-5 years)

Attendees (48)