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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 2:30pm - 2:50pm
Building a Championship-level Support Machine

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The audience will receive practical takeaways that they can immediately apply to improve the performance of their support teams, including an agile framework to continuously evolve their support organization based on performance data and customer feedback.
Speakers
avatar for Yoram Baltinester

Yoram Baltinester

I am a customer-centric culture implementer, passionate about the people, platforms and processes that make Customer Success, Customer Support, and Customer Experience better, and I have done it over and over again... Read More →

Tuesday May 14, 2024 2:30pm - 2:50pm PDT
Room 205 UNLV Student Union - 4505 South Maryland Parkway
  Support Operations, All Levels

Attendees (29)