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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 10:00am - 10:20am
Why Investing in Quality Support Articles is your Most Important AI Strategy

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Applying off-the-shelf algorithmic AI, without investing in proprietary data sets, offers little long-term competitive advantage. In Support, a winning position stems from proprietary data, often comprising hand-crafted support articles, which can be fed into proprietary ML models to create a truly competitive advantage.
Speakers
avatar for Dennis R. Mortensen

Dennis R. Mortensen

Founder, LaunchBrightly
I am working on a platform  that can automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. No more. No less! :-) 

Tuesday May 14, 2024 10:00am - 10:20am PDT
Room 205 UNLV Student Union - 4505 South Maryland Parkway
  AI, Intermediate (3-5 years)

Attendees (24)