Loading…
Attending this event?
Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Wednesday, May 15 • 11:30am - 11:50am
Reduce Misrouted Tickets by >50% - How to Drive Results Through Continuous Innovation

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Tweet Share
Log in to leave feedback.
Discover practical strategies CashApp’s support org used to reduce misrouted tickets and other common support mistakes.
Speakers
avatar for Dan Barak

Dan Barak

co-founder and CEO of Text Blaze, Text Blaze
KF

Karissa Fiorentino

Senior Customer Experience Improvement Specialist, CashApp

Wednesday May 15, 2024 11:30am - 11:50am PDT
Room 205 UNLV Student Union - 4505 South Maryland Parkway
  Support Operations, All Levels

Attendees (24)