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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 3:00pm - 3:20pm
Beyond Chatbots: Learnings and Lessons from AI-powered Support

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The applications for AI in support are far more wide-reaching than just chatbots. Learn how Honeylove is using AI across their support function to supercharge their agents and maintain exceptional customer experiences. Get practical, actionable advice on how to implement your own AI strategy that goes beyond the basics.
Speakers
avatar for Trevor Humphrey

Trevor Humphrey

VP of Customer Experience, Honeylove
avatar for John Wang

John Wang

CTO, Assembled
Assembled (https://www.assembled.com/) is building the modern support operations platform. We help teams manage their workforce with scheduling, forecasting, and analytics as well as make their team more efficient with an AI powered issue resolution engine. 

Tuesday May 14, 2024 3:00pm - 3:20pm PDT
Room 213 UNLV Student Union - 4505 South Maryland Parkway
  AI, All Levels

Attendees (22)