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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 10:30am - 10:50am
Building Blocks: Deep Product Knowledge in the Age of AI

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How a Lego set taught me about the importance of knowing your product deeply and the pivotal role Support teams play in building your AI strategy.
Speakers
avatar for Sayam Kim

Sayam Kim

Lead Technical Support Engineer, Intercom

Tuesday May 14, 2024 10:30am - 10:50am PDT
Room 209 UNLV Student Union - 4505 South Maryland Parkway
  AI, Beginner (0-3 years)

Attendees (20)