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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 10:00am - 10:20am
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Learn how to create and maintain a knowledge base with findable, usable, up-to-date articles without needing dedicated writers.
Speakers
avatar for David Kay

David Kay

Principal, DB Kay & Associates, Inc.
David Kay is principal of DB Kay & Associates, a consultancy that provides thought-leading advice in knowledge management and customer experience to the customer success and support markets. DB Kay customers include Salesforce, IBM, Microsoft, Extreme Networks, Tektronix, TI, Intuit... Read More →

Tuesday May 14, 2024 10:00am - 10:20am PDT
Room 209 UNLV Student Union - 4505 South Maryland Parkway
  Knowledge Management, All Levels

Attendees (21)