Loading…
Attending this event?
Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 9:30am - 9:50am
How To Email Like A Real Person

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Tweet Share
Log in to leave feedback.
If you train your team on how to write a true 21st-century email, you'll not only increase your CSAT and similar metrics, but you'll be able to enormously increase response rates when you want to and lower response rates for messages you don't want to hear back about.
Speakers
avatar for Clay Telfer

Clay Telfer

Customer Success Executive, Churnbreaker Consulting
I'm an award-winning Customer Success Executive who’s been building, scaling, and leading Customer Success teams for 13 years at rapid-growth B2B SaaS startups, with a focus on retention, expansion, and onboarding/adoption.What does that actually look like? Well, I’ve been a key... Read More →

Tuesday May 14, 2024 9:30am - 9:50am PDT
Room 213 UNLV Student Union - 4505 South Maryland Parkway
  Customer Experience, All Levels

Attendees (18)