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Welcome to the event schedule for SD Expo 2024! You’ll see all the sessions available, and you can pick and choose sessions across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!
Tuesday, May 14 • 9:00am - 9:20am
Driving Customer Experience at Scale

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They will learn how to drive real change by building a Customer Experience program within their existing support organization.

Speakers
avatar for Izzy Knopper

Izzy Knopper

Operations Management Consultant, Transformational Operations
Izzy has a wide range of experience working in the Global tech industry, mostly at the intersection of Software and Hardware. They are a passionate Operations leader who has helped teams shine with efficiency and precision. Building excellent customer experiences means delivering... Read More →


Tuesday May 14, 2024 9:00am - 9:20am PDT
Room 209 UNLV Student Union - 4505 South Maryland Parkway